Own fulfillment products for a multi-sided marketplace connecting shoppers, customers, and retailers. Address geographic coverage and real-time fulfillment decisions by partnering with Engineering, Data Science, and Operations. Apply AI, machine learning, optimization, and generative AI to build adaptive decision systems, improve workflows, and deliver measurable business outcomes. Use product judgment, data analysis, technical understanding, storytelling, and stakeholder influence to guide discovery and execution.

Architect and deploy Shipt’s foundational agentic AI platform for real-time routing, pay, and fulfillment coverage. Build autonomous reasoning loops, tool-binding frameworks, multi-agent orchestration, and high-throughput microservice integrations. Lead technical discussions, mentor engineers, manage production services, optimize agent costs, implement lifecycle governance and RBAC, and develop evaluation and monitoring strategies for reliable, compliant, fiscally responsible AI workflows.

Owns intake, planning, and execution of fulfillment product features, enhancements, and defect resolution for the Shopper app. Partners with technology, data science, economics, design, engineering, and operations teams to improve fulfillment quality, delivery tooling, onboarding, earnings tracking, and worker engagement. Uses data, AI-native practices, storytelling, and technical judgment to make product decisions and influence stakeholders.