Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Provides business and systems analysis for payment plan administration, including requirements validation, system documentation, testing, database queries, reporting, operational monitoring, payment review, process improvement, and issue resolution. The role coordinates staffing and escalations, supports customer service operations, coaches team members, and communicates between business users and technical teams in a hybrid environment.

Performs daily EBT settlement and reconciliation activities, including bank reconciliations, ACH and wire verification, funding validation, exception research, and financial balancing. Matches transactions across reports, ACH files, and bank statements; investigates out-of-balance conditions; analyzes large transaction datasets; and identifies trends and root causes. Requires accounting knowledge, payment processing or banking experience, advanced Excel skills, accuracy, deadline management, and careful handling of sensitive financial information.

Provides customer service through inbound calls, resolves inquiries and complaints, and maintains accurate records through data entry and system updates. The role also involves document and transaction indexing, quality control, compliance adherence, productivity metrics, and high-volume processing. Candidates need strong computer and multitasking skills, accurate typing, attention to detail, reliable attendance, and the ability to pass background and drug screenings.

Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Supports government sales and business development across state and local agencies in Texas or Florida. Responsibilities include stakeholder engagement, lead generation, prospecting, market intelligence gathering, legislative and budget tracking, and supporting RFP and RFI responses. The role develops relationships with agency decision-makers, identifies procurement opportunities, monitors market and competitor trends, and collaborates with public-sector sales teams and subject matter experts to secure new contracts.

Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.

Performs high-volume document imaging and transaction processing, including document preparation, scanning, image quality review, indexing, validation, batch reconciliation, and exception resolution. Operates scanning equipment and imaging software while meeting accuracy, throughput, security, and turnaround standards. Acts as a subject matter resource, may train associates, troubleshoots routine issues, and works with limited supervision.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Lead a portfolio of large-scale Medicaid implementation programs from contract through steady-state, overseeing governance, risk, finance, resource planning, executive stakeholder engagement, delivery methodologies, and cross-functional execution across Business, Technology, Product, Operations, and Client teams.