Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead development and lifecycle management of supplemental health insurance products (Critical Illness, Cancer, Accident, Hospital Indemnity). Drive market research, competitive analysis, go-to-market plans, and cross-functional launches working with Pricing, Contracts, Operations, Technology, Training, and Sales to deliver product strategy and execution.

Manages and resolves disability claim escalations, customer inquiries, and processing questions. Investigates concerns, performs root cause and trend analysis, maintains database integrity, and recommends process improvements. Collaborates with Legal, privacy, account, claims, operations, and leave teams to address escalations and improve customer satisfaction. Requires disability claims expertise, knowledge of disability products and applicable laws, and proficiency with basic Microsoft tools.

Own production health and performance for AI-enabled claims products across Disability & Leave. Monitor SLAs and UX, lead incident triage and RCA, prioritize fixes with engineering and operations, drive systemic improvements, and oversee FINEOS/Catalyst integration and optimization.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Document, analyze, and improve IDI claims and reinsurance workflows and procedures to ensure accurate, compliant, and timely claim outcomes. Lead process reviews, identify gaps and risks, recommend system and operational improvements, and coordinate cross-functional stakeholders to implement consistent, sustainable changes.

Lead management of a $1B+ portfolio of tax equity, leveraged lease, and equity investments in infrastructure and renewables; underwrite and execute new infrastructure debt transactions; negotiate restructurings and exits; oversee monitoring, client reporting, and credit analysis; mentor an analyst and contribute to platform growth.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.