Lead end-to-end enterprise SaaS implementations, configuring the Brightflag platform, managing data migration strategies, coordinating integrations, and overseeing multiple complex projects. Serve as a trusted advisor to legal and technical stakeholders while managing requirements, risks, timelines, escalations, and customer success outcomes. Collaborate with Product, Engineering, and Customer Success to deliver scalable implementations and support long-term adoption.

Leads enterprise product strategy and transformation initiatives across product, engineering, design, and business teams. Develops and scales AI-enabled and agentic product development practices, leads lighthouse engagements, coaches product leaders, improves operating models and governance, and establishes metrics for enterprise adoption. The role influences product direction and organizational effectiveness without formal authority and requires approximately 35% travel.