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Provide technical support and escalations for Metronome customers: troubleshoot integrations, triage bugs, communicate with customers and engineering, build internal tools and knowledge base content, and provide product feedback to improve the platform.

The role involves defining Stripe's strategy for AI-enabled commerce, engaging with early adopters, developing solutions for agentic commerce, and collaborating with strategic partners while enhancing Stripe's market presence.

Analyze and manage global payment network costs by translating partner specifications into billing models, partnering with engineering/product/finance to implement cost savings, validating and monitoring fees, automating operational processes, creating explainability and training, and mentoring junior team members.

Lead cross-functional workplace initiatives, define strategy and operating cadences, analyze metrics to drive efficiency, support M&A integrations, and implement workplace technologies and data strategy to scale global office environments.

The Account Executive will manage relationships with assigned enterprise clients, develop account strategies, and lead the sales process for Stripe's payment solutions.

Administer and maintain seller enablement platforms, handle user provisioning and support tickets, contribute to the homegrown web application (HTML/JS/Next.js/React), build dashboards and data workflows (Google Sheets/Apps Script), create automations and AI-driven efficiencies, maintain documentation and runbooks, and partner with cross-functional stakeholders.

As a Backend Engineer, you'll design and maintain APIs for global money management, collaborate with teams, and mentor engineers.

Lead and evolve Stripe's User Risk / Supportability function, set long-term strategy and policy, approve new product and industry enablement, direct enforcement and detection strategy, partner cross-functionally, and build and coach a multi-team organization to scale risk standards globally.

Write and maintain Stripe product documentation (concepts, task guides, APIs, tutorials). Collaborate with developers, product, and support to ensure accuracy. Curate content using user feedback and analytics, and innovate authoring and delivery methods to improve developer experience and documentation quality.

Lead design and operationalization of repeatable execution mechanisms for Tax Operations. Drive cross-functional planning, surface risks, establish metrics, facilitate reviews, monitor rollouts, and recommend scalable process improvements to improve alignment and delivery.