Design, build, validate actuarial and analytic models; develop processes for business operations, financial reporting, and MAPD bids; perform deep-dive ad hoc analyses; translate ambiguous problems into structured methodologies; present results to stakeholders and manage analytic projects end-to-end.

The Director of Lifecycle Marketing & Martech leads the lifecycle marketing strategy for engagement and retention across multiple audiences, leveraging Salesforce Marketing Cloud and analytics to optimize performance and drive growth.

Responsible for designing and operationalizing quality analytics for improving Medicare Advantage Stars and HEDIS outcomes. This role involves building analytic assets, translating data into insights, and ensuring quality reporting.