Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Leads a North American Customer Success team by hiring, coaching, and developing CSMs; driving satisfaction, retention, and expansion; and building scaled customer success programs. Develops playbooks, systems, AI-enabled engagement strategies, and lifecycle processes for enterprise customers. Partners cross-functionally with Product, Sales, Support, and Sustainability Advisory teams to advocate for customers, improve products, and scale the Customer Success organization.

Leads and scales Watershed’s globally distributed Solutions organization across North America, EMEA, and APAC. The role owns team hiring, coaching, structure, processes, and performance while partnering with Sales, Product, Security, and Customer leadership. Responsibilities include improving win rates, proof-of-concept success, attach rates, and quota attainment; optimizing the B2B SaaS sales motion; supporting executive customer engagements; and representing Watershed across global markets.

The GTM Enablement Manager will enhance sales performance by implementing training, coaching, and strategic initiatives in collaboration with Sales and Customer Success teams. This role requires relevant experience in sales enablement within B2B SaaS environments and involves cross-functional collaboration.

Own the integrated three-statement financial model, rolling forecasts, and cash model. Partner with Product, Engineering, Customer, RevOps, and Accounting to drive headcount, opex, and gross margin management, support strategic planning, pricing, and M&A analysis, and produce executive and board reporting for SaaS metrics.

Design end-to-end for AI-focused product teams: define vision, ship complex AI-enabled UX, perform discovery with customers and analytics, iterate on data-driven features, and partner with engineering, product, and go-to-market teams to deliver polished enterprise sustainability products.