Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead customer and marketplace operations across parents, childcare providers, and employers. Manage multichannel and AI-powered support, handle escalations, improve enrollment and retention, drive revenue, oversee provider service vendors, and build scalable workflows, tools, policies, and team operating systems. This hands-on role requires direct customer interaction, operational and financial judgment, metric ownership, cross-functional collaboration with product and engineering, and team leadership in a fast-paced startup environment.

Lead a small support team to operate Zendesk-based phone and ticket support, own SLAs/CSAT/NPS, and build AI-powered workflows (Lorikeet, OpenClaw, Hermes) to automate tier-1 support and convert recurring issues into product requirements by partnering with engineering and product.

The Senior Full Stack Engineer will design, build, and deliver scalable features, improve system performance, and collaborate with product and design teams. Responsible for the entire development lifecycle and enhancing productivity with modern tools, including AI.

Lead the implementation and customer success teams for Wonderschool's government and enterprise clients, ensuring successful deployments and long-term customer retention and expansion.

The AI Product Manager will engage directly with customers to improve onboarding experiences, utilizing AI to streamline processes and enhance customer satisfaction.

The Head of Engineering oversees product delivery and engineering execution, focusing on building a high-performance team and improving development velocity while integrating AI systems.

Lead growth for both sides of a childcare marketplace: run parent acquisition (paid ads, landing pages, AI personalization), recruit providers via events and community outreach, build scalable systems and measurement, own CAC/LTV/payback, and collaborate with product and engineering to optimize funnels.

The Product Manager for Government Platform will lead the development of a SaaS platform, build data tools, and collaborate with stakeholders to enhance early childhood education services for state agencies.

Lead consolidation and refactor of a legacy payments stack; build and maintain integrations across banking, debit cards, Stripe, SAP, payroll and billing; own orchestration, tracking, and reconciliation; ensure regulatory compliance; work directly with customers and product to iterate and ship reliable money-movement systems.

Lead the payments product roadmap, consolidate legacy integrations, own partner integrations (Stripe, SAP, banking, cards, payroll), manage reconciliation and tracking, work closely with engineering and customers, ensure regulatory compliance, and own end-to-end metrics for reliability and customer outcomes.