Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Drive Everlaw growth by building pipeline, closing new business, and expanding existing accounts among plaintiff law firms. Lead complex sales cycles from discovery through contract execution, conduct customized presentations, manage territory quotas, and collaborate with Solutions Architecture, Customer Success, Marketing, Business Development, and Legal. The role includes client meetings, industry events, and travel throughout the territory and United States.

Build and operate platform-wide logging, metrics, tracing, dashboards, and alerting infrastructure. Develop Java and Python libraries, manage Terraform-based telemetry systems, improve observability architecture, tune alerts, support incident response, participate in on-call rotations, and maintain FedRAMP-compliant documentation and data handling.

Manage retention, renewals, adoption, and expansion across mid-market and enterprise law firm accounts. Build relationships with stakeholders, conduct strategic reviews and product demonstrations, teach effective platform and generative AI workflows, identify risks, resolve workflow challenges, and collaborate with Sales, Product, User Education, and Support. The role also involves sharing customer feedback and improving Customer Success practices.

Lead IT systems engineering as the team’s senior technical escalation point. Design, automate, secure, and improve AWS infrastructure using Terraform, GitOps, CI/CD, and scripting. Evaluate build-versus-buy decisions, deploy IT platforms, manage endpoint and network environments, lead cross-functional initiatives, and mentor IT staff through reusable templates and best practices. The role also requires expertise in identity and access security, SaaS administration, and emerging AI-native tools.

Own the post-signature onboarding and readiness journey for B2B technology partners. Build technical, operational, sales, and customer onboarding readiness tracks; guide partners through platform transactions; coordinate Business Development, Implementation, Solutions Architecture, Support, and Account Management; document milestones and escalations; and surface recurring friction to improve partner and product experiences.

Leads, coaches, and scales a Sales Development Representative team responsible for pipeline generation and enterprise prospect engagement. Drives quota attainment, sales methodology mastery, segmentation, competitive positioning, and outbound strategy optimization. Uses Salesforce, Sales Navigator, Nooks, and Gong to analyze performance and guide coaching. Partners with Sales, Marketing, Operations, and Enablement while supporting hiring, onboarding, and career development.

Manage end-to-end commercial renewals for a portfolio of accounts, including usage analysis, quote creation, approvals, contract negotiations, and order execution. Lead customer discussions on contract modernization, partner with Account Executives and Customer Success Managers, maintain forecasting and CRM accuracy, and improve renewal playbooks and quote-to-cash processes.

Own and automate revenue and ARRR forecasting models, deliver recurring revenue reporting, analyze forecast-to-actual variances, and support budgeting, rolling forecasts, executive reporting, and board materials. Partner cross-functionally with Accounting, RevOps, and Enterprise Technology to reconcile data, validate inputs, and improve financial controls and reporting processes.

Manage end-to-end quoting for new business, renewals, and complex amendments using Salesforce CPQ. Own Salesforce and Zendesk queues, triage Q2C requests, resolve escalations, and maintain service levels. Partner with Finance and Legal on non-standard terms, pricing, compliance, and workflow improvements. Ensure transactions meet financial standards while improving sales velocity, transparency, and downstream billing accuracy.

Leads Everlaw’s user research strategy, roadmap, and team while personally conducting strategic studies on complex legal and AI workflows. Partners with Product, Engineering, Marketing, and Data Science to translate mixed-method research into compelling narratives, product strategy, and decisions. Develops researchers, establishes rigorous research standards, and scales the function through self-service frameworks, AI-enabled tools, and operational systems.