Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Own and scale the full sales enablement lifecycle for a dental AI SaaS: onboarding, playbooks, coaching, tools, and metrics. Partner cross-functionally to build AI-first enablement, run field coaching, manage enablement infrastructure, and measure ramp, quota attainment, and content ROI.

Lead and scale the SMB customer success function to drive retention, adoption, and expansion. Hire and manage CSMs, define playbooks and segmentation, oversee onboarding-to-renewal lifecycle, monitor health scores, forecast retention, and collaborate cross-functionally to surface customer feedback and growth opportunities.

Manage and grow a 9-person Technical Support Engineering team, owning SLA performance, incident escalation, and AI-assisted triage tooling. Act as a hands-on manager who debugs logs and integrations, creates playbooks and processes, and partners with Engineering, Product, and Customer Success to improve customer outcomes.

Sell Overjet's dental AI to private practice customers by prospecting, qualifying needs, delivering presentations to key stakeholders, owning the full sales cycle through close, forecasting accurately, and hitting aggressive revenue targets while coordinating handoff to Customer Success.

Lead FP&A activities including owning ARR and revenue forecasting, driving GTM budgeting, managing departmental OPEX and commission calculations, producing monthly/quarterly business and investor reports, and preparing board-level financial materials while partnering cross-functionally with Sales, Customer Success, and People Ops.

Lead and build the SMB Customer Success organization for dental customers (DSOs), driving retention, adoption, and expansion. Hire and manage CSMs, define success strategies and playbooks, manage post-sale lifecycle (onboarding to renewal), track health scores and forecasts, collaborate cross-functionally, maintain customer relationships, and support regulatory complaint trending and reporting.

Own and scale product areas of Overjet's Insurance AI platform, focusing on claims automation and backend/data-heavy workflows. Prioritize and execute across workstreams, translate insurer needs into requirements, partner with Engineering, Data, and ML teams, and iterate based on product performance, customer feedback, and operational impact.

Lead and grow a 10+ engineer team to build AI-driven Revenue Cycle Management products for dental care. Define architecture and engineering standards, align cross-functional teams, drive product delivery from 0-1 and 1-to-N, implement best practices and CI/CD, and occasionally contribute to code while communicating strategy to senior leadership.

Manage mid-market dental accounts to drive success during pilot and ongoing phases. Execute high-touch onboarding, implementation, training, and account reviews to increase usage, expansions, renewals, and up-sells. Build relationships across dental office staff, plan targeted expansion campaigns, improve success processes, and meet KPIs to minimize churn and support growth.

Lead sourcing, negotiating, and closing strategic channel partnerships (consulting firms, device/PMS vendors, distributors). Own partner-sourced pipeline, revenue targets, forecasting, and partner activation—including onboarding, training, and cross-functional launch. Manage partner relationships, run business reviews, and coordinate with Sales, Marketing, Product, and Legal to scale partnerships.