Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The Enterprise Account Executive will drive revenue growth by acquiring enterprise customers, managing relationships, and expanding AI and automation adoption. Responsibilities include sales pipeline management, negotiating high-value deals, and collaborating across teams to deliver solutions.

Lead the revenue close process, ensuring accuracy and compliance. Provide technical accounting guidance and mentor the team. Improve internal controls and procedures.

The role involves building and improving backend systems for real-time voice AI conversations, developing integrations, and enhancing platform performance and reliability.

Provide strategic legal counsel for global AI products, ensuring compliance with evolving AI safety and privacy laws, enabling sales and product teams, engaging regulators and industry groups, driving AI trust initiatives, applying legal technology to streamline reviews, and mentoring junior lawyers to support product growth while mitigating risk.

Design and implement backend services for real-time voice AI, integrating telephony, WebRTC/WebSockets, media servers, and AI speech services. Improve latency, reliability, observability, autoscaling, and failure recovery. Ship end-to-end features, address turn-taking and handoff challenges, and collaborate with product, design, and ML teams.

Leads Zendesk’s Marketing Analytics function, setting the measurement strategy across reporting, attribution, forecasting, experimentation, data quality, and ROI analysis. Manages and develops an analytics team, builds scalable dashboards and analytics products, partners with Finance, Sales, Data, Product, and Marketing leaders on planning and investment decisions, and communicates actionable insights to executives. Establishes governance and trusted data practices while advancing self-service and agentic analytics capabilities.

Leads marketing strategy translation into priorities, operating plans, measurable outcomes, and execution rhythms. Drives planning, forecasting, pipeline pacing, budgeting, resource discussions, executive reviews, and cross-functional coordination. Builds operating frameworks and analyzes performance to identify trade-offs and improve growth. Partners with Marketing Operations, Analytics, Finance, Sales Operations, Product, and regional teams while facilitating decisions, accountability, and process improvements.

Leads Zendesk’s Marketing Operations function, including funnel and campaign operations, journey orchestration, marketing technology, process optimization, and team development. Owns the operating model, technology roadmap, governance, data quality, automation, performance visibility, vendor relationships, and cross-functional alignment. The role connects marketing strategy with scalable execution, improves pipeline and customer growth, and communicates operational recommendations and investment trade-offs to senior leadership.

Lead go-to-market strategy and execution for multi-product solutions and industries. Develop solution positioning, messaging, marketing collateral, sales enablement, and training programs. Partner with Product, Sales Enablement, and Field Marketing teams to translate complex capabilities into business value. Conduct competitive and buyer research, measure campaign performance, and optimize programs to drive cross-sell, upsell, pipeline, and revenue growth.