Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Leads Zendesk’s global account-based experience and industry marketing programs, translating account, buying-group, industry, and intent insights into campaigns that influence pipeline. Responsibilities include developing ABX frameworks, paid media strategies, industry plays, campaign kits, AI-enabled workflows, sales enablement, and performance measurement. The role partners closely with Sales, Regional Marketing, Product Marketing, and Marketing Operations to scale programs globally.

Owns net-new B2B SaaS sales from prospecting through contract close. The role requires pipeline generation, consultative discovery, executive and multi-threaded selling, value-case development, negotiation, forecasting, CRM discipline, and coordination with solution engineers, specialists, partners, and leadership. The account executive translates service-operation challenges into Zendesk and AI value propositions, closes complex deals, and ensures a clean transition to post-sale teams.

Drive new customer acquisition and revenue growth across Bay Area commercial accounts. Manage full-cycle SaaS sales, expand existing customer relationships, promote AI-enabled CX solutions, navigate complex sales cycles, and build executive relationships. Responsibilities include prospecting, consultative selling, cross-selling, upselling, pipeline management, forecasting, territory planning, and collaboration with internal teams to deliver measurable customer outcomes.

Lead global Total Rewards strategy including compensation, equity, benefits, compliance and executive pay. Modernize delivery with analytics, automation and AI, present to executives/Board, mentor a Total Rewards team, and scale programs and governance across jurisdictions.

Partners with the Chief People Officer and People Leadership Team to execute strategic priorities, manage the People portfolio, oversee planning and budgets, prepare executive and Board materials, facilitate leadership offsites, coordinate engagement events, and lead confidential strategic initiatives.

Lead Zendesk’s global customer support organization and transform it into an AI-powered, commercially driven customer experience operation. Oversee AI resolution, technical support, Premier support, knowledge operations, escalations, and a 300+ person global team. Own support performance, P&L, premium support revenue, AI governance, workforce transformation, customer intelligence, and cross-functional alignment with Product, Engineering, Sales, Customer Success, Renewals, and Finance. The role is hybrid and requires approximately 20–25% travel.

Own technical sales strategy for enterprise Zendesk engagements, designing agentic AI workflows, integrations, secure cloud architectures, demonstrations, and proofs of concept. Build reusable accelerators and API components, lead technical discovery, advise executive and engineering stakeholders, support systems integrators, and influence product roadmaps. The role requires strong software, cloud, API, AI/ML, and enterprise infrastructure expertise, plus 30%–50% travel.

Build production-ready proof-of-concepts, customized demonstrations, API integrations, technical sandboxes, and automation tools for enterprise customers. Lead technical validations, architecture reviews, and developer discussions while partnering with account teams. Apply JavaScript, Python, Node.js, REST/SOAP APIs, cloud infrastructure, LLMs, prompt engineering, and autonomous agent frameworks to solve customer problems and support Zendesk’s AI platform.

Drive enterprise revenue growth across the Bay Area by acquiring new customers, expanding AI and automation adoption, managing complex sales cycles, maintaining pipeline accuracy, building executive relationships, and closing high-value Zendesk deals. Develop territory and account plans, present ROI-focused business cases, collaborate with Customer Success, Solutions Engineering, and Product teams, and stay current on AI and customer experience trends.

The Enterprise Account Executive will drive revenue growth by acquiring enterprise customers, managing relationships, and expanding AI and automation adoption. Responsibilities include sales pipeline management, negotiating high-value deals, and collaborating across teams to deliver solutions.