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The Customer Engineer manages post-sale customer journeys, resolves issues, advises customers on Anyscale platform, and collaborates with engineering teams.

Partner with strategic customers to lead on-site proof-of-value engagements, deploy and drive enterprise adoption of Ray and the Anyscale platform, build demos and reference architectures, advise stakeholders, accelerate deals, and relay customer feedback to product and engineering.

The Software Engineer will develop and optimize infrastructure for distributed AI workloads, focusing on cloud-native deployments and systems orchestration while enhancing reliability, performance, and scalability.

The role focuses on optimizing ML inference at scale, collaborating with product teams, integrating Ray Data, and enhancing open-source contributions.

Design, build, and scale control- and data-plane infrastructure for distributed AI workloads. Improve reliability, performance, scheduling, and observability for Ray clusters across cloud and on-prem environments. Support accelerator integration, container image management, and provide on-call troubleshooting and cross-team collaboration.