Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The Senior Technical Specialist leads technical support for escalations, manages complex problems, and collaborates with engineering to enhance service delivery.

The Manager of Tier 1 Support oversees a team of support specialists, focusing on team management, performance metrics, and improving customer satisfaction. This role involves collaboration across departments and requires experience in supporting a technical platform in a fast-paced SaaS environment.

Lead the architecture and development of data ecosystems and analytics capabilities, optimizing data products for customer insights and decision-making.

The Senior Manager, Website will optimize website performance, manage CRO programs, and improve SEO to enhance user experience and conversion rates.

As a Customer Success Manager, you will manage mid-market customer relationships, focusing on retention, value realization, and growth through proactive engagement and data-driven strategies.

As a Sales Development Representative, you'll engage potential clients, qualify leads, schedule meetings, and drive growth while maintaining organized sales processes.

Own and optimize paid search strategy and execution: manage seven-figure Google Ads budgets, improve CPA and ROAS through keyword, bidding, creative, and landing page tests, run experiments, build dashboards and reports, and partner cross-functionally to align spend with revenue and measurement goals.

Own paid social strategy and execution across Meta/Instagram, optimize seven-figure budgets for CPA/ROAS, run creative and audience experiments, build dashboards, ensure accurate tracking and collaborate cross-functionally to scale acquisition.

The Senior Customer and Industry Insights Analyst will analyze data trends, generate insights, publish reports, and collaborate with various departments to inform decision-making and strategy.

Serve as a Tier 2 escalation specialist resolving complex technical issues affecting scheduling, payments, and workflows. Investigate and validate financial data, provide internal technical guidance, improve documentation and workflows, participate in QA/UAT, and collaborate with CX and cross-functional teams to surface recurring issues and strengthen support operations.