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Configures Dynamics 365 CE and Power Platform solutions, gathers requirements, documents business processes, creates functional designs and test materials, supports UAT and go-live activities, and helps clients adopt CRM and customer engagement capabilities. The consultant manages assigned workstreams, maintains requirements traceability, partners with technical teams on integrations and data migration, supports training and hypercare, and guides junior resources.

Implement and support Dynamics 365 CE and Power Platform CRM solutions. Gather requirements, document processes, configure applications, create functional designs and test materials, support UAT and go-live, and deliver training and adoption resources. Collaborate with technical teams on integrations, migration, reporting, security, and customizations while managing requirements traceability, risks, backlog activities, and client communications.

Manage concurrent Dynamics 365 managed services, enhancement, and full lifecycle implementation engagements. Own project plans, scope, budgets, resources, risks, support queues, client communications, steering committees, and transitions into support. Coordinate consultants and client stakeholders across delivery phases, manage change control, drive go-live readiness, and maintain service commitments. The role also monitors contracts, consumption, invoicing accuracy, and client satisfaction while occasionally supporting sales, marketing, and administration.

Drive enterprise sales growth for Microsoft Dynamics 365 Customer Engagement and Power Platform consulting services. Originate pipeline, develop strategic account plans, lead complex transformation pursuits, shape customer-specific solutions, manage forecasting and commercial negotiations, and close large consulting engagements. Build executive relationships, coordinate Microsoft and delivery partners, expand strategic accounts, and commercialize repeatable CRM, customer experience, AI, and digital transformation offerings.

Leads architecture and delivery of production-ready data science, AI, machine learning, forecasting, optimization, and analytics solutions on Azure. Partners with clients, translates business needs into scalable technical designs, guides modeling and deployment, and manages a Senior Data Scientist. Responsibilities include technical leadership, client engagement, model monitoring, stakeholder communication, solution estimation, mentoring, and delivery oversight across complex and ambiguous data environments.

Lead enterprise sales for Microsoft Dynamics 365 ERP and Business Analytics solutions. Develop account and sales plans, generate and convert opportunities, manage forecasts and quotas, build executive relationships, create tailored value propositions, coordinate internal experts, monitor competition, and close complex software and consulting pursuits. The role also manages Microsoft and partner relationships and requires travel up to 50% within the United States.

Leads operational excellence and business transformation consulting for manufacturing clients. Assesses processes, technology, culture, and value streams; facilitates executive strategy sessions; develops future-state designs, quantitative models, KPIs, roadmaps, and project plans. Supports sales through presentations and statements of work, guides change management and implementation, presents ROI to executives, and develops training programs. Requires extensive ERP, lean manufacturing, Six Sigma, continuous improvement, transformation, and client-facing consulting experience, with travel up to 80%.

Consults on Dynamics 365 Finance and Operations implementations, upgrades, extensions, and support. Leads Supply Chain and warehouse management configuration, requirements gathering, functional design, data migration, testing, training, go-live support, troubleshooting, and process improvement. Manages client relationships, conducts gap analyses and solution showcases, develops business cases, and mentors junior consultants. The role requires expertise in Procurement and Sourcing, Sales and Marketing, Inventory Management, and advanced warehouse processes, with up to 50% travel.

Lead Dynamics 365 F&O and AX ERP implementations, upgrades, and extensions for manufacturing clients. Define functional requirements, oversee solution design, configuration, testing, integrations, data migration, cutover, training, and post-go-live support. Coordinate functional and technical teams, manage client relationships, facilitate executive decisions, monitor risks and milestones, and ensure adherence to implementation methodology. The role also mentors project teams, supports Microsoft FastTrack activities, and requires up to 50% travel.

Lead Microsoft Dynamics 365 Finance implementations, upgrades, extensions, and support. Configure financial modules, analyze business requirements, create functional designs, lead process showcases, develop business solutions, manage client relationships, and mentor junior consultants. The role requires expertise in Dynamics 365 Finance, accounting standards, customer communication, and up to 50% travel.