The role involves converting leads into sales, managing the full sales cycle, developing pipeline opportunities, and collaborating with marketing and business development teams.

Interim VP, Client Success provides executive leadership during a 3-6 month transition to ensure client retention, operational continuity, and team performance. Responsibilities include executive escalation, portfolio health oversight, cross-functional alignment, driving operational improvements, and delivering a transition roadmap for the incoming VP. The role partners with Sales, Product, Legal, Finance, and Executive Leadership to protect revenue and stabilize client-facing operations.

Lead and develop a high-performing group of Product Managers overseeing 10 product teams. Translate strategy into priorities, ensure predictable delivery and measurable business outcomes, manage dependencies and governance, partner with Design and Engineering, drive continuous improvement and adoption of AI/tooling, and maintain strong stakeholder alignment and team performance.