The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

Partner with account executives to qualify opportunities, deliver tailored demos and architecture deep-dives, lead POC engagements, advise on distributed databases and cloud-native design, create technical collateral, provide customer feedback to product teams, and represent Yugabyte at events.