Owns end-to-end delivery across the Public Sector project portfolio, including schedules, scope, resources, customer operations, federal contract deliverables, training logistics, compliance documentation, reporting, renewals, and cross-functional coordination. The role serves as the senior delivery authority, manages customer relationships, supports proposals, mentors delivery staff, and improves repeatable processes. It requires extensive project management experience, public sector or federal experience, government contracting knowledge, training or learning technology delivery experience, and eligibility for a U.S. government security clearance.

Reviews eLearning deliverables for grammar, formatting, functionality, accessibility, audio quality, assessments, and client standards. Tests navigation, interactions, links, branching logic, screen-reader compatibility, keyboard navigation, captions, transcripts, and color contrast. Documents findings, communicates actionable feedback, participates in review cycles, verifies remediation, and retests resolved issues before final approval.