Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Manages OCIP and CCIP wrap-up insurance programs, supporting client accounts, renewals, new business development, marketing, proposals, negotiations, and carrier or agent inquiries. Coordinates with producers, clients, contractors, and insurance markets; analyzes exposures, prepares specifications and presentations, maintains accurate agency system data, and provides customer service. Requires an insurance license, continuing education, strong communication and organizational skills, and proficiency with Microsoft Office and WrapX.

Supports producers and account managers with new business, renewals, and daily employee benefits account services. Responsibilities include preparing census files, processing individual and group applications, drafting correspondence, responding to client and carrier inquiries, coordinating resources, maintaining accurate agency management system data, and providing exceptional customer service. The role requires strong communication, organization, problem-solving, teamwork, and Microsoft Office skills.

Manages an employee benefits insurance book of business, client relationships, renewals, new business development, carrier negotiations, coverage analysis, and service teams. Serves as the primary client contact, presents renewal recommendations, sells additional coverage, resolves benefit and claims issues, manages vendor relationships, supports RFPs, and ensures accurate agency system data and fee collection.

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Supports LifeBalance account executives and client relationships through client communications, utilization reporting, database maintenance, invoicing follow-up, customer service escalation, and onboarding. Develops client-specific promotional materials, recruits and maintains vendor partnerships, curates discount information, and coordinates with marketing, sales, member services, IT, and other teams to support engagement and renewals.

Analyzes employee benefits insurance markets, develops client RFPs and proposals, solicits and evaluates carrier bids, negotiates rates and plan designs, and recommends competitive benefit solutions. Advises clients and internal teams on strategic alternatives, participates in presentations, maintains carrier relationships and market knowledge, supports benefits communication processes, and mentors colleagues.

Consults with clients on absence and disability benefit programs, including FMLA, ADA, workers’ compensation, leave management, and return-to-work strategies. Evaluates program performance, claims data, vendors, insurers, contracts, and compliance requirements. Develops recommendations, negotiates with carriers and vendors, manages client relationships, supports business development, leads stewardship meetings, and monitors legislative and product changes. The role requires approximately five travel days per month.

Leads ServiceNow platform architecture, solution design, implementation strategy, governance, and roadmap ownership. Directs multidisciplinary delivery teams across complex, multi-module implementations; partners with executives, stakeholders, developers, project managers, and implementation partners. Designs scalable architectures, integrations, data models, and governance frameworks; assesses platform health and optimization opportunities. Manages risks, scope, quality, and business outcomes while mentoring delivery teams and communicating platform value through business cases, technical specifications, and executive presentations.

Provides customer service and administrative support for insurance brokerage accounts. Responsibilities include executing and analyzing bonds, reviewing accounting history, resolving discrepancies, assisting with collections, gathering application information, submitting materials to underwriters, researching requests, invoicing transactions, composing correspondence, and maintaining accurate agency management system data.

Coordinates surplus lines filings across all 50 states, including reviewing payables reports, verifying taxes and fees, reconciling discrepancies, processing payments, and submitting documentation to state agencies and Surplus Lines Associations by required deadlines.