Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Monitors Benefit Advocate interactions for quality, customer satisfaction, compliance, and process improvement. Develops and coordinates onboarding and ongoing training, maintains training records, updates job aids, tracks engagement and quality results, and presents findings to management. Partners with analysis teams to improve customer-interaction tracking tools and translates regulatory updates into team training. Supports strategic initiatives and special projects.

Leads enterprise risk assessments and annual audit planning, manages financial, compliance, operational, and internal control audits, prepares reports, recommends control improvements, tracks remediation, and advises on business and technology initiatives. Collaborates with leadership and business partners while managing multiple audits, projects, deadlines, and regulatory requirements.

Manages assigned insurance clients and policies, supports producer-led business development, develops renewal strategies, analyzes exposures, negotiates rates, reviews coverage and quotes, prepares proposals, and coordinates client onboarding. Provides technical guidance, supports client retention, maintains accurate agency management system data, and represents the organization at client meetings and benefit fairs. The role requires an insurance license, continuing education, strong communication, customer service, problem-solving, and teamwork skills.

Manages health plan and provider client accounts, delivering strategic managed-care reinsurance consulting and relationship services. Develops reinsurance strategies, coordinates internal service teams, oversees renewals, reporting, claims support, premium and enrollment tracking, and policy implementation. Leads proposals, client meetings, business development, and renewal communications while ensuring client needs and policy requirements are addressed throughout the term.

Manages commercial insurance accounts by supporting renewals, developing new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, and addressing client service, billing, claims, and coverage needs. Provides technical guidance to staff, maintains accurate agency management system data, supports client retention, and collaborates closely with Producers and clients.

Supports pharmacy benefits consulting projects through PBM financial modeling, client deliverables, industry research, project coordination, status meetings, process improvement, and data integrity management. Collaborates with senior consultants and client teams to develop strategies and ensure timely, accurate work. Requires healthcare or related education, health insurance or consulting experience, financial acumen, analytical ability, strong communication, organization, and proficiency with Microsoft Office.