Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead the CSOC by overseeing detection, incident response, and SOC operations; act as technical escalation point; improve SIEM-driven detection, playbooks, automation, and metrics to reduce MTTD/MTTR.

Provide technical support and debugging for Web3 customers, reproduce issues, write scripts to diagnose problems, manage refunds/Stripe, document processes, and translate escalations into actionable items for engineers.

Plan and implement Generative Engine Optimization to personalize content, analyze user behavior, run A/B and multivariate tests, perform SERP and attribution analysis, refine personas, improve UX, and measure CTR, time-on-page, and conversion metrics to reduce bounce rates.

Serve as a technical review resource across multiple client pods, reviewing complex individual (1040) returns (multi-K-1s), pass-through entity returns, and occasional trusts. Mentor preparers, support pod leaders to ensure accuracy and consistency, and optionally provide advisory support as needed.

The Director of Customer & Consumer Insights leads the insights function to inform brand, growth, and product strategies through data-driven understanding, overseeing research initiatives and guiding cross-functional partnerships to align consumer insights with business impact.

Manage a portfolio of SMB and/or mid-market SaaS customers through onboarding, adoption, and growth. Drive platform education, monitor health metrics, identify upsell opportunities, and collaborate cross-functionally to surface customer feedback and improve processes.

Provide Linux systems administration and support cloud infrastructure (AWS), automate builds and CI/CD pipelines, troubleshoot applications and scripts, provision/configure resources, optimize performance, document processes, and promote cloud best practices across teams.

Support and monitor PLC-controlled storage, conveyor and sorter automation. Triage and diagnose faults across PLC logic, HMIs, sensors/actuators, drives/VFDs and industrial networks; restore service or apply workarounds; coordinate on-site and remote teams; maintain tickets, documentation, and change-control processes.

Lead product strategy and roadmap for genetic genealogy features by partnering with engineering, design, data science, and content experts. Drive discovery through prototyping, user interviews, and experimentation; define APIs, matching logic, agentic workflows, and UI components that combine DNA insights with historical records; and deliver globally scalable, data-driven experiences that surface meaningful family connections.

Provide Tier 1 and Tier 2 IT support for a remote workforce: troubleshoot hardware, macOS, software, identity and SaaS issues; manage onboarding/offboarding, user access (SSO/MFA), device provisioning, asset inventory, and SaaS administration; create documentation; support IT projects and process improvements to enhance employee experience and security.