Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Act as a technical partner to sales and customer success, design and deliver workflows, POCs and demos, advise on data workflows, own technical health of accounts, document requirements, and support renewal/expansion strategy.

Serve as the technical arm of commercial sales: design and deliver POCs, translate customer needs into solutions, develop client technical relationships, document workflows and success criteria, advise product and GTM strategy, and support demos, account planning, and post-mortems to close new business.

Lead technical implementations of Windfall's platform, integrating customer data and applications, resolving data issues, configuring attribution, delivering training, and partnering with Customer Success and Product to ensure successful onboarding and long-term customer outcomes.

Own positioning, messaging, and launch enablement for Windfall's people intelligence and AI products. Create sales collateral, support product launches, collaborate with Sales/CS/Product, conduct light competitive research, contribute to content and campaigns, and use AI tools to accelerate asset development and iteration.

As a Data & AI Specialist, you will support nonprofit customers using Windfall's solutions, provide guidance, and handle user inquiries.

The Customer Success Manager will guide customers through onboarding and usage, ensuring success and identifying opportunities for growth. They will also drive strategic initiatives and enhance customer engagement.