The Technical Account Manager will lead customer relationships, manage complex integrations, and collaborate cross-functionally to ensure optimal account health and delivery.

The Senior AI Engineer will develop AI-driven solutions using LLMs, focusing on prompt engineering, integration, research, and data utilization for payment systems.

Own the end-to-end major incident lifecycle: act as incident commander for Sev-1 events, improve MTTR and on-call practices, run blameless postmortems, drive reliability metrics and roadmaps, manage incident communications and status updates, and define incident operating models, runbooks, and severity frameworks.