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Manage enterprise law firm clients to drive adoption, retention, and expansion of Eve's legal AI/SaaS products. Lead onboarding, maximize product utilization, generate case studies, inform product roadmap, and maintain high client satisfaction and retention through proactive engagement and strategic upsells.

Own positioning, messaging, and launch strategy for EveOS. Translate complex AI capabilities into buyer-relevant narratives for firm owners, managing attorneys, and operations leads. Feed customer and competitive insights into product and packaging decisions. Create core GTM assets (pitch, product story, demo narrative, website messaging), support analyst relations, and partner with Sales Enablement, PMMs, and Demand Gen to ensure consistent messaging across launches and collateral.

Lead GTM programs and sales enablement to drive pipeline and revenue. Build messaging, segmentation, pricing alignment, sales tools, partner materials, and enablement metrics while partnering cross-functionally with product, sales, and partnerships.

Design and deliver custom AI-driven legal workflows, implement and scale post-sales solutions, define KPIs and success metrics, inform product strategy, partner with Customer Success to demonstrate ROI, and maintain objective, ethics-compliant processes and playbooks for plaintiff law firms.

As a Customer Onboarding Manager, you will support customers through onboarding, provide training, optimize solutions, and collaborate cross-functionally to ensure success.

Lead end-to-end brand design across digital campaigns, web, product moments, and events. Own visual identity and design systems in Figma, produce high-craft assets, collaborate with marketing/product/engineering, and execute concepts from moodboard to final delivery to scale Eve’s brand.

Lead and scale Strategic and Enterprise sales for large accounts: own GTM, pipeline, bookings, and deal execution; coach and recruit AEs/managers; enforce MEDDPICC and Mutual Action Plan rigor; partner with RevOps, CS, Marketing, and Product; represent segment to CRO and execs.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.