Own customer accounts from onboarding through expansion, provide frontline support, launch payment corridors and integrations, resolve payment and compliance exceptions, manage billing and collections, and improve profitability. Build runbooks and AI-powered workflows with Claude and internal agents to automate support, launches, and operational investigations. Partner with customers, engineering, compliance, payments, founders, and GTM teams across global markets.

Lead full-cycle GTM for a stablecoin payments API company: source and close multi-million B2B deals, drive activation to first $1M in processed volume, build outbound and CRM systems, own pricing and contracts, develop product-led funnels, and hire/coach the initial GTM team.