Schedules sales presentations, qualifies owners and guests, manages expectations, and uses persuasive techniques to maximize revenue while maintaining guest loyalty. Provides welcoming, professional service and supports team sales goals. Requires availability for varied shifts, weekends, and holidays, along with sales or customer service experience. The role may involve background and drug screening and requires prolonged standing, sitting, walking, bending, twisting, and reaching.

Assists vacation owners and guests by answering property questions, recommending options, handling pricing and portfolio inquiries, following up on leads and referrals, monitoring satisfaction, promoting offers, and developing reload and referral opportunities. Maintains customer contact records, supports team goals, provides welcoming guest service, and follows company policies. Requires flexible weekend and holiday availability and an active California real estate license.

Manages the sales contract pipeline from purchase documentation through closing. Reviews contracts for accuracy, coordinates customer appointments and signatures, documents communications in Siebel, supports sales executives, resolves issues, and ensures compliance with company and regulatory requirements. The role requires strong communication, contract terminology knowledge, attention to detail, organization, and the ability to work efficiently in a high-volume environment.