Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Owns IT self-service features and delivery workstreams, translating business needs into functional and technical requirements, solution designs, testing plans, and implementation strategies. Partners with Product, Engineering, Knowledge, and IT Support teams to deliver AI-enabled and conversational support experiences. Evaluates system dependencies, APIs, data flows, security, privacy, knowledge quality, and operational performance while monitoring success metrics and driving continuous improvement.

Provides high-touch, end-to-end IT support for Airbnb executives and Executive Business Partners. Troubleshoots endpoints, mobile devices, identity, connectivity, collaboration tools, AV, and workplace technology; coordinates complex issues across technical teams; prepares technology for leadership meetings, travel, and events; leads improvements, standards, documentation, mentoring, and executive support strategy. Requires after-hours coverage and occasional onsite, travel, event, or residential support.

Build web software prototypes with Data Scientists to demonstrate ML and AI model potential. Develop data visualizations, custom interfaces, APIs, and interactive experiences that validate ideas, support user studies, inform implementation approaches, and enable strategic decisions. Guide Data Scientists in prototyping while balancing development speed with realism.

Build and maintain highly reliable, scalable, and secure systems supporting Airbnb’s Zero Trust ecosystem. Develop client platforms, security services, network paths, and identity solutions for corporate endpoints. Collaborate with security, product, and engineering teams, support executive users, optimize identity flows, lead technical projects, and mentor junior engineers.

Own the vision, strategy, roadmap, and lifecycle of Airbnb’s Community Support products. Translate user feedback into features, prioritize initiatives, align design and engineering partners, and lead launches. Develop customer-facing messaging and narratives while ensuring a consistent product voice. Use data and business analysis to guide decisions, build differentiated global consumer experiences, and drive execution across cross-functional teams.

Lead cross-functional product programs from strategy through delivery for bi-annual roadmap releases. Partner with design, engineering, product marketing, supply, operations and executives to manage dependencies, mitigate risks, and drive issues to resolution. Build bespoke program plans, communicate clearly at multiple levels, and improve program quality and velocity at global scale.

Lead cross-functional roadmap planning and program delivery for global software products. Develop bespoke program plans, manage dependencies and risks, drive execution with engineering, design, marketing, and operations, and provide executive visibility to ensure high-quality, on-schedule bi-annual releases.

As Product Manager for Relevance & Personalization, you will drive strategy and execution for Airbnb's AI systems, owning the roadmap and fostering collaboration across teams to enhance guest and host experiences.

Lead design and delivery of large-scale ML and AI systems for Airbnb Community Support products. Develop and productionize LLM-based solutions (fine-tuning, RAG/search, evaluation automation, feedback learning, guardrails), collaborate cross-functionally with product and design, and shape early-stage AI initiatives through to production to improve customer support experiences.

Lead vision and roadmap for Airbnb search, driving AI-powered, conversational, and personalized search experiences. Partner with engineering, applied ML, design, and data science to prototype, ship, and validate features using quantitative analysis and A/B testing. Translate ambiguous user problems into prioritized product requirements and communicate trade-offs to stakeholders while ensuring fair inventory surfacing.