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Designs, administers, and optimizes data systems supporting FSA IAM applications. Develops migration plans from legacy AIMS and PAS systems, creates data models, mappings, layouts, dictionaries, and integration processes, and supports analytics and fraud detection. Manages database configuration, performance tuning, monitoring, backups, capacity, secure data handling, encryption, network data flows, token management, and documentation while collaborating with development, security, and operations teams.

Build, deploy, and maintain a secure cloud-based IAM system using DevSecOps, Agile, CI/CD, and infrastructure-as-code practices. Responsibilities include automated testing, code reviews, production deployments, system tuning, monitoring, patching, certificate renewal, upgrades, configuration support, and troubleshooting. The role also supports high availability, compliance with federal security and accessibility requirements, data segregation, release management, and project risk and schedule activities.

Manage, design, and optimize data activities for federal IAM systems. Develop data models, file layouts, source-to-target mappings, data dictionaries, integrations, ETL processes, and analytics support for identity analysis and fraud detection. Administer and tune databases, including configuration, backups, monitoring, capacity planning, and performance optimization. Support secure handling of identity and PII data, network-related data flows, documentation, token management processes, and collaboration across development, security, and operations teams.

Designs and maintains automated test suites for a federal IAM platform. Performs unit, regression, integration, functional, security, performance, and compliance testing; validates user stories and non-functional requirements; documents defects and coverage; supports agile ceremonies, application migration, test data management, code reviews, and CI/CD delivery across multiple environments.

Business Analyst supporting an FSA IAM modernization Agile team. Gathers and documents requirements, conducts user research, writes user stories and acceptance criteria, prioritizes the backlog, supports sprint planning and Agile project management, manages IAM change requests, and coordinates proofs of concept and project activities with government stakeholders and development teams.

Processes identity verification and account recovery cases for external users of FSA IAM systems. Reviews identity documents, validates user information, updates case notes, manages support mailboxes, closes verified cases, and securely handles PII. Supports fraud-analysis data sharing, user identifier management, reporting, content updates, analytic tagging, error messaging, and token administration while providing clear customer communications and following detailed procedures.

Leads incident management for FSA IAM systems, coordinating detection, response, resolution, communications, escalation, and reporting. Creates and manages incident tickets, analyzes logs and system data, supports security incident investigations, coordinates with technical teams and vendors, provides leadership updates, and prepares incident assessments. The role also supports reporting and requires after-hours and peak-period coverage.