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The GTM Operations Lead will oversee Salesforce management, data architecture, territory design, lead routing, and sales forecasting, directly impacting Gumloop's sales operation strategy and team growth.

This role involves generating outbound sales leads for the Enterprise Sales team, managing pipelines, and communicating with decision-makers to qualify opportunities. Requires 1-3 years of experience in sales, especially in SaaS, and proficiency in Salesforce.

This role involves architecting, implementing infrastructure projects, designing Kubernetes clusters and CI/CD pipelines, ensuring system reliability and performance while working closely with the founders.

Design and deliver live education (cohorts, webinars, workshops) and build async learning content (guides, videos, templates). Create learning paths for user segments, align education with product launches, define success metrics (activation, completion, adoption), experiment with formats, and build scalable reusable assets and systems.

Drive product design from concept to delivery, enhance the core design system, collaborate on marketing assets, and lead design critiques.

Own enterprise accounts end-to-end: onboarding, adoption, renewal, and expansion. Drive adoption and consumption, build success playbooks, health scoring, and onboarding templates. Lead QBRs and executive briefings, partner with Solutions Engineers to deliver complex solutions, monitor usage to optimize outcomes, and establish the Customer Success function from scratch.

The Enterprise Account Executive will manage the complete sales process for Fortune 1000 companies and lead growth initiatives, establish systems, and drive revenue through strategic account management and relationship building.