Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Own the strategy and roadmap for Flexport’s operations technology, developing internal tools and AI-driven automation for global freight execution. Improve dwell management, demurrage costs, delivery performance, operator productivity, and cost-to-serve through data-driven product decisions. Partner with engineering, design, data science, global operations, and commercial leadership to translate complex logistics workflows into scalable software and communicate outcomes to executives.

Own the full sales cycle for Flexport Capital’s financing products, from prospecting and deal structuring through underwriting coordination, negotiation, closing, and early relationship management. Build a book of business, advise founders and finance executives on working capital solutions, identify cross-sell opportunities, and use supply chain data to drive growth. Partner with Credit, Product, and Legal while shaping sales strategy, product development, and go-to-market initiatives.

Manages end-to-end import and export freight shipments across ocean, air, and intermodal networks. Coordinates with carriers, customs, warehouses, trucking, and other partners to ensure timely delivery, resolve exceptions, meet KPIs and SLAs, and provide a high-quality client experience. Responsibilities also include quoting and invoicing shipments, supporting partner-managed operations, preparing client business reviews, and participating in operational calls while maintaining compliance and following standard procedures.

Shape Flexport’s global brand across campaigns, web experiences, product launches, events, executive presentations, and motion content. Develop brand guidelines, templates, component libraries, illustrations, icons, and data visualizations. Collaborate with developers, marketers, executives, agencies, and freelancers while using AI tools to scale creative production. The role requires managing multiple workstreams, presenting to executives, and maintaining high-quality brand standards.

Administer and provide escalation support for collaboration and endpoint management platforms. Manage Mac and Windows policies, deployments, patching, security compliance, integrations, and lifecycle operations using Jamf and Intune. Develop Python, PowerShell, and Okta Workflows automation, onboard applications for SSO, monitor system health, support investigations, manage vendors, and lead IT engineering projects. Partner with Security and other teams to maintain secure, compliant platforms and provide Tier 3 IT support.

Support and improve production integrations connecting Flexport with customers and logistics partners. Monitor and triage requests, investigate incidents, perform root-cause analysis, implement code or configuration fixes, and manage support SLAs. Lead technical discussions with customers and vendors, maintain dashboards and knowledge bases, and collaborate with Product, Engineering, Operations, and Solutions teams. Serve as a subject matter expert on APIs, EDI, Boomi, logistics data, and integration best practices while identifying scalable process and platform improvements.

Owns end-to-end delivery of customer integrations, including requirements gathering, solution design, functional testing, user acceptance testing, deployment, adoption, and troubleshooting. Collaborates with Sales, Account Management, Operations, Solutions Engineering, Product, and customers. Supports ERP, TMS, WMS, API, EDI, and file-based integrations while documenting processes, improving workflows, and recommending product enhancements.

Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.

Own product strategy, vision, and roadmap for Flexport’s Commerce domain across quoting, billing, invoicing, payments, automation, and cost intelligence. Lead multiple engineering teams, use SQL and metrics to guide investment, align cross-functional stakeholders, influence leadership decisions, and mentor product managers. Collaborate globally with teams in the United States and China to deliver integrated commerce experiences for logistics clients and operators.

As a Global Operations Specialist, you will manage the shipment lifecycle for ocean and air freight, ensure data integrity, and maintain communication with partners to minimize delays in transit.