Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Manage and grow enterprise Medicare and health-insurance BPO accounts as primary client liaison. Ensure operational delivery meets contractual KPIs, drive performance improvements, oversee financials and forecasting, lead account ramp-ups and seasonal scaling, maintain compliance with CMS/Medicare rules, and deliver data-driven insights through dashboards and executive reporting.

Plan, build, QA, execute, and analyze lifecycle campaigns across email, SMS, push, in-app, and content cards. Create copy, update HTML/templates, design assets, run A/B tests, maintain campaign calendar, ensure regulatory compliance, and document assets and performance.

Lead multi-cloud modernization projects for federal customers: define scope, maintain schedules, coordinate cloud/DevOps/network/security/data teams, manage risks and documentation, and drive continuous improvement using standard PM methodologies and tools. Remote role with limited travel.

Perform cloud cost analysis and optimization for CMS cloud products: collect and review billing data, produce financial reports and dashboards, train customers on cloud cost patterns and tools, manage master payer accounts, recommend savings (e.g., savings plans/reserved instances), and support FinOps adoption.

Receive, triage, and prioritize technical support requests; provide initial troubleshooting and clear guidance for non-technical users; document solutions for the knowledge base; review support quality; and assist in training new support staff.

Define global product specifications for card and digital payment products, hand off to BAU for implementation, and act as technical product owner for 3DS, tokenization, and API-related requirements.

Provide Splunk SME support within an RPA Center of Excellence: design and configure Splunk solutions, create dashboards and searches to isolate actionable events, analyze logs and indexes, customize monitoring templates, and train product owners and teams on Splunk usage to support operations.

Design, build, and operate cloud-native, automated infrastructure and integrations across AWS and GCP. Implement IaC, CI/CD, GitOps, Kubernetes platforms, observability, and APIs; automate workflows and support platform engineering initiatives while collaborating with stakeholders using Agile practices.

Design, build, and operate scalable backend and ML infrastructure for search, retrieval, ranking, and recommendation. Own ML pipelines (Vertex AI Pipelines), vector generation/storage, model serving (KServe), REST/GraphQL APIs (FastAPI), observability, and data pipelines (Beam/Airflow). Collaborate with data science, product, and platform teams to deliver production ML features, debug production issues, and maintain documentation and engineering standards.

Write and execute lifecycle content and copy across email, push, in-app, and newsletters. Support campaign planning, QA, A/B and multivariate testing, performance monitoring, and cross-functional collaboration to drive engagement, conversion, retention, and paid subscriptions for MyRecipes.

Monitor and analyze recorded calls and live video visits for correctional agencies to identify keywords, slang, and suspicious activity. Escalate intelligence about potential crimes, victimization, or staff misconduct, perform translations and proofreading, and ensure proper reporting and escalation to investigators and managers. Maintain confidentiality and meet established quality targets.

Lead enterprise sales skills training strategy—diagnose skill gaps, design and deliver instructor-led and virtual practice-based learning, create leader reinforcement toolkits, operationalize post-training reinforcement, measure effectiveness, and partner with Sales leadership to drive measurable sales outcomes.

Calculate, reconcile, and process commission and incentive payments per contracts and GAAP; reconcile commission expense to the general ledger, respond to inquiries, support audits, and assist with system enhancements and ad hoc analyses.

Lead and document business requirements, analyze workflows, coordinate stakeholder outreach, testing, and training, identify process improvements, produce operational reports, and communicate status, risks, and solutions.

Senior full-stack engineer responsible for designing, building, and maintaining TypeScript/React frontends and backend services. Lead architecture, mentor engineers, write automated tests, optimize systems for scalability and performance, and collaborate with product and stakeholders to deliver secure, reliable cloud-based solutions.

Lead and grow an embedded UX team for a healthcare technology client. Provide hands-on management, design and research critique, client partnership, operational oversight, and process improvements to ensure consistent design quality across Care Management and Utilization Management projects while collaborating with product and engineering leaders.

Own and execute content strategy across blog, social, video, email, and gated assets to grow organic traffic, social engagement, AI citation visibility, and qualified organic leads using AI tools and cross-functional collaboration.

Provide high-volume, frontline support via phone, live chat, and email for Patriot's payroll and accounting software. Troubleshoot customer issues, document interactions, relay feedback to product teams, and learn product and payroll fundamentals through an eight-week training program.