Top Operations Jobs in San Francisco Bay Area, CA

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Build and scale the Strategic Partnerships team's operational infrastructure, including project frameworks, tracking systems, workflows, and partner milestone management. Synthesize market and partner feedback into product and engineering roadmaps, align sales enablement, and create executive-ready technical collateral. Coordinate partnership pilots and launches while translating complex internet infrastructure, AI, crawling, and edge-computing concepts into clear narratives.

Manage weekly member payment cycles, funding, controls, reconciliations, partner file delivery, error resolution, and payment issue investigations. Support client and partner launches, maintain payment reporting and dashboards, improve workflows and documentation, and use automation or AI tools to increase reliability. The role also communicates risks proactively and coordinates with internal teams, external partners, clients, and members to resolve issues accurately and on time.

Leads Americas sales and customer success operations, including planning, forecasting, pipeline and renewal governance, operating cadences, coverage models, customer lifecycle processes, metrics, and strategic go-to-market initiatives. Partners with Sales, Customer Success, Finance, People, IT, and Applications to improve productivity, systems, automation, and decision-making. Manages and develops a team while advising senior and executive leadership.

Leads company-wide Revenue Operations, including commercial strategy, forecasting, pipeline and performance management, territory and quota planning, analytics, compensation, technology systems, and quote-to-cash optimization. Builds scalable operating processes, dashboards, and technology roadmaps while partnering with executive leadership. Recruits and develops teams across revenue operations, sales operations, analytics, systems, forecasting, deal desk, and compensation administration.

Develops and maintains manufacturing documentation, including work instructions, SOPs, training materials, process specifications, safety guidelines, and diagrams. Collaborates with engineers, technicians, quality teams, and operational leaders to ensure clarity, compliance, and usability. Manages documentation workflows, templates, dashboards, and tracking systems using Oxygen, Git, and related tools. Supports multiple manufacturing teams, coordinates projects, travels locally as needed, and serves as a resource for stakeholders and technical writers.

Manages operational functions across IRC’s San Jose and Oakland offices, including safety and security, supply chain, procurement, inventory, fleet, facilities, IT, vendor relationships, compliance, and administrative expenses. Supervises operations and front desk staff, coordinates office infrastructure and emergency preparedness, supports procurement and asset management, and serves as liaison to headquarters functional leads. The role requires regular onsite presence at both offices and occasional weekend or evening work.

Leads business strategy and operational excellence for Legal, Compliance, and Corporate Responsibility. Develops global education and productivity programs, improves information management, identifies AI and technology opportunities, supports technology roadmaps and governance, optimizes workflows, champions change management, and executes strategic, operational, and cross-functional initiatives for a 400+ person global organization.

Build and lead DeployCo’s Revenue Operations function, establishing forecasting, pipeline governance, capacity planning, compensation operations, revenue analytics, deal operations, CRM architecture, and executive reporting. Partner with leadership across GTM, Finance, Legal, Product, Delivery, Data, and Systems to create scalable commercial processes, improve decision-making, and support enterprise AI deployment growth.

Own finance and compliance operations, including expense management, accounts receivable, filings, and administrative processes. Develop SQL-based reporting, Sigma dashboards, and self-service analytics for internal teams and government customers. Partner cross-functionally to improve operational workflows, automate manual processes, and grow into data pipeline development and production code contributions.

Provides administrative, financial reporting, billing, scheduling, meeting coordination, vendor payment tracking, calendar management, training support, and special-project assistance for complex state healthcare consulting engagements. The role coordinates multiple teams and workstreams, prepares polished reports and presentations, maintains operational resources, and supports engagement management processes across a hybrid professional-services environment.

Leads global Marketplace Seller Acquisition strategy, business intelligence, analytics, AI transformation, sales enablement, and scalable operating mechanisms. The role develops KPIs, dashboards, seller prioritization frameworks, forecasting, and executive reporting while influencing senior leadership and partnering across Sales, Product, Technology, Finance, Data Science, and international teams. It also builds high-performing teams and drives globally consistent processes that improve sales productivity and seller growth.

Resolve payment discrepancies, disputes, refunds, financing agreement mismatches, pending cancellations, and reconciliation issues. Investigate records across customer, payment, policy, carrier, and finance systems; communicate clearly with customers and internal teams; document evidence-based resolutions; and identify opportunities to automate recurring reconciliation work.

Own complex commercial insurance service cases from investigation through resolution. Responsibilities include handling cancellations, rewrites, certificates, endorsements, coverage corrections, recoveries, customer communication, and case ownership. The role requires resolving conflicting records, explaining coverage issues clearly, binding policies when possible, documenting recurring problems, and improving playbooks. Work is fully on-site in Atlanta or San Francisco, Monday through Friday.

Supports commercial operations by tracking sales and marketing metrics, maintaining content and CRM resources, onboarding team members, and identifying automation opportunities. Owns conference planning, registrations, sponsorship logistics, submissions, budgets, customer meetings, and event follow-up. Manages commercial team travel, itineraries, transportation, schedule changes, expenses, and related records.

Manages daily operations for a reproductive sciences center, including HR coordination, compliance, wet lab and office facilities, equipment, purchasing, communications, IT, budgeting support, and onboarding. Provides executive assistance to the center director through calendar management, travel, reimbursements, correspondence, meetings, recruitments, and special projects. Coordinates events, space logistics, safety preparedness, research administration support, and cross-departmental relationships while ensuring deadlines, policies, and operational needs are met.

Manages administrative operations and human resources for the Department of Emergency Medicine at ZSFG. Oversees support staff, HR administration, budgeting, accounting, payroll, facilities, IT, contracts, grants, and related services. Provides strategic planning, resolves complex operational issues, supervises employees, manages projects, interprets policies, and ensures compliance with organizational goals and labor requirements.

Leads Anthropic’s partner support operation across internal specialists, BPO vendors, self-service, and AI automation. Owns tiered support design, service levels, escalation paths, knowledge content, platform configuration, quality programs, reporting, capacity planning, and operational improvements. Manages the support team, vendor performance, L2 queue, and support scorecard while translating recurring partner issues into program and systems fixes.

Supports global membership strategy for Uber One by improving member engagement, experience, benefits, adoption, and retention. Conducts analyses, identifies growth opportunities, develops recommendations, monitors KPIs, and helps execute strategic initiatives. Partners cross-functionally with Product, Analytics, Marketing, Operations, and regional teams to deliver scalable solutions and measurable business outcomes.

Leads the systems, processes, forecasting, and integrations supporting creator acquisition, engagement, activation, and campaign participation. Owns HubSpot, outreach technology consolidation, automation, routing, data governance, budgets, and creator funnel targets across sales-led and product-led motions. Partners with Product, Engineering, Creator Growth, Success, and Support, manages one direct report, and directs cross-functional technical work to improve creator operations and reduce manual effort.

Leads global reseller operations across cloud marketplace and direct resale motions. Builds standardized authorization, onboarding, transaction, billing, attribution, payout, and support processes across AWS, Google Cloud, and Microsoft. Manages reseller operations staff and vendors, coordinates with Finance, Tax, Legal, Deal Desk, and cloud alliance teams, and develops automation using Claude. Owns operational controls, transaction data quality, scorecards, launch readiness, and continuous process improvement as the program scales.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.