Top Operations Jobs in San Francisco Bay Area, CA

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Lead planning, cadence, and cross-functional program management for a unified Enterprise Growth business. Own forecasting, reporting, dashboards, partner management, and execution of growth initiatives across Sales, Product, Marketing, Finance, and RevOps to establish a proven operating model and FY27 targets.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Lead strategic design and day-to-day delivery of Short-Term Disability and Absence Management claims for Jumbo Accounts (50k+ lives). Build and run a dedicated operating model, manage vendors/offshore teams, oversee performance, compliance, budgets (~$10M+), client relationships, and large implementations. Drive workforce planning, analytics/KPIs, continuous improvement, and talent development to ensure scalable, compliant, and client-centric claims operations.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

The Principal, Strategic Operations leads the design and execution of Digible's operating systems, driving strategy adoption across the organization through planning and prioritization. They facilitate decision-making among senior leadership and ensure accountability for strategic initiatives, fostering organizational change and aligning operational efforts with business outcomes.

Analyze data center operational practices, identify risks and inconsistencies, and create scalable enablement materials (SOPs, runbooks, templates, training). Partner with technicians, engineers, security, and compliance to validate procedures, support audit readiness, and leverage modern tooling including AI/LLM workflows to accelerate documentation and onboarding.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.

The Program Operations Manager will oversee CRM systems, manage operational processes for programs, and ensure smooth integrations and automations to support community engagement and partner operations.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Own planning, allocation, forecasting, KPI reporting, billing accuracy, and automation for Customer Operations. Build and maintain models and systems (work orchestration, resource forecasting, billing QA), automate repetitive work with scripting/AI, drive process improvements, and present actionable insights to senior leadership.

Conduct daily fraud and AML investigations, analyze account and transaction histories, identify suspicious activity and typologies, coordinate recoveries and escalations, partner with compliance, engineering, and product to implement automated controls, and contribute to policies, detection rules, dashboards, and process improvements to prevent financial crime.

Owner of quota/commission modeling, territory design, and GTM performance analytics. Build AI-driven reporting, set pipeline targets, run attribution, and partner with VP RevOps and Finance to inform board-level decisions.

Lead RevOps for B2B growth: translate goals into forecasts, models, incentives, and dashboards. Partner with Sales to analyze funnel performance, reconcile top-down and bottom-up forecasts, run pipeline reviews, and improve coverage, capacity, and data quality using spreadsheets, CRM data, and BI tools.

Own and build the global commercial operating system: design territory and incentive models, improve forecasting accuracy, align GTM and marketing, optimize CRM/BI/Jira tech stack, standardize customer lifecycles and campaign launches, and create operational systems to scale revenue and reduce churn.

Own day-to-day office operations for the SF office: supplies, maintenance, security, vendor coordination, onboarding touchpoints, event support, and being the primary in-office point person to ensure a functional, organized workplace.

Build and operate revenue systems and GTM workflows, integrating CRM and automation tools. Translate sales and marketing needs into technical designs, create dashboards and alerts, ensure data integrity, and lead process-improvement initiatives to scale GTM operations.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage day-to-day operations across workplace (SF & NY), people operations (recruiting coordination, onboarding, legal/immigration coordination, Founder Academy), events (concept to execution), and special projects with founders and Head of BizOps. Drive cross-functional initiatives, vendor and landlord relationships, swag and off-sites, and process automations using AI tools and scripts.