Top Customer Success Jobs in San Francisco Bay Area
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, and manage the sales process from first contact to close. Responsibilities include developing and executing revenue goals, maintaining client relationships, understanding industry trends, and analyzing performance for client accounts.
The Customer Advocacy Specialist at RingCentral is responsible for identifying, engaging, and leveraging customer advocates to influence bookings, deepen loyalty, and grow brand awareness. This role involves collaborating with various internal teams and managing high-touch relationships with customers and executives to develop advocacy plans. The ideal candidate must have a customer-first mentality, experience in revenue-generating advocacy programs, and strong project management skills.
As a Governance Specialist, you will support internal groups and employees on recruitment policies, compliance, governance, and immigration processes. Responsibilities include being the initial point of contact for recruitment policies, partnering with legal and HR COEs, modifying and communicating policies, providing training, supporting projects, conducting audits, and offering immigration support.
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The Deposits Compliance Specialist will provide second-line independent oversight and guidance regarding SoFi's consumer and commercial deposit products, services, and processes. Responsibilities include ensuring compliance with regulatory requirements, conducting risk assessments, monitoring business activities for regulatory risks, and providing specialist knowledge and advice on compliance matters.
Lead a global team of 50+ engineers in setting strategy and execution roadmap for the Customer Support Technology Platform at Atlassian, ensuring seamless customer support capabilities across all products. Manage company goals, partner collaborations, technical stewardship, and enterprise-level delivery. Emphasize collaboration and innovation with platform and product teams. This is a remote position.
Ontra is seeking a Manager, Customer Success to lead a team responsible for onboarding, adoption, and retention efforts for Insight and Ontra Atlas SaaS products. The role involves developing a high-performing team, improving processes, and ensuring successful outcomes for customers.
Ontra is seeking a Customer Success Director to join its growing Contract Automation team. The role involves collaborating cross-functionally, managing customer relationships, solving complex problems, and leveraging industry experience in B2B customer success, particularly in financial services and legal contracts.
Seeking a Revenue Operations Manager with experience in Salesforce, people management, multi-product companies, stakeholder management, and project management. Responsible for optimizing workflows, facilitating collaboration, driving insights, and leading team development to enhance customer success and growth at Ontra.
Lead the enhancement of efficiency and efficacy in customer experience processes, systems, and tools at a biotech SaaS company. Collaborate with various teams to drive strategic initiatives and align cross-functional processes with company goals.
As the Senior Trust Policy Specialist at Taskrabbit, you will be responsible for creating and implementing internal policies to support the community at scale, focusing on safety and policy enforcement. You will work with stakeholders to continuously evaluate and improve policies, handle new issues, and optimize programs for accuracy and efficiency.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for technical lead starting from project kick-off until customer is fully utilizing their contracted products and services. Oversee and support technical implementation tasks for new and existing customers, ensuring customers understand and utilize the Cloudflare platform fully. Collaborate with various teams at Cloudflare to drive customer success.
Work on multiple cross-functional workflows to deliver scaled technical advertising solutions to customers. Collaborate with various teams to drive revenue growth and strategic partnerships. Manage complex projects and provide technical expertise to improve customer experience and impact revenue.
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